It's everyone's desire to live in homes they love, which is why Homeclick strives to make home upgrade fun and accessible. As a one-stop-shop for everything that would bring your home to the next level, Homeclick provides a superb selection of items. And besides being luxurious and comfortable, product selection at Homeclick is both widely categorized and carries with it truly competitive prices.
The highly interactive community at Homeclick makes shopping truly supportive for all - you only have register as a member. The community is categorized in to helpful Forums, Video Guides, DIY Guides and Buying Guides. Plus Groups are underway too - ultra handy, I'd bet you! The easy to navigate website has reliable customer service at your disposal - 7 days a week.
It, thus, goes without saying the entire shopping experience at Homeclick is spelt by three words - intuitive, informative and enjoyable.
Products and accessories at Homeclick care for every room in your home and are categorized as below:
Amongst other brands, Homeclick's top brands include:
And the fact that you can also shop by room makes Homeclick the place to be.
According to a post on investorshub.advfn.com:
In September 2000, Home Decor Products launched its first flagship site, and that would be Homeclick. Prior to expanding in to more products and accessories, Homeclick started by retailing bath and kitchen items online. In its endeavor to establish a multichannel presence via offline marketing, the company initially distributed 250, 000 copies of its paper catalogue, which it first published in 2007.
But it's after the website closed in 2009 that Seymour Holtzman and Chuck Gartenhaus owned and created Homeclick, LLC by purchasing all of the liquidated assets from Home Decor Products.
This gave birth to Homeclick.com, which blossomed and began trading as an online store, on the 1st of June 2009. Homeclick.com has been in business for 3 years now, and its based in Edison, New Jersey, United States.
The company is headed by Chuck Gartenhaus as President.
A part from a few negative reviews, Homeclick exhibits satisfactory customer feedback. See snippets:
Examples of positive reviews:
Great Site -"Great selection and prices. I received my order much faster than I expected. I would shop here again and again".
Great price and service - "Shopped around on the web, this site had the best price on the Toto toilet I wanted. I got the toilet 2 days later. WOW"!
I received first quality merchandise and saved a ton of $$ - "...My china came in a factory sealed box and was in perfect condition...I saved almost 30% off department store prices and didn't have to pay any tax".
"Great experience! Will buy from HomeClick again for any future household needs! :)" - wallawallawa
"We have been thrilled with all our dealing with Home Click" - wj1425
"Site easy to navigate, ordering simple, prompt delivery!" - greywahine
Cliffhouse - "Customer service was fantastic. When a part arrived scratched the replacement process was quick and easy."
roadrun_4887247 - "Ordered bathroom sink faucet and everything was so easy. Product looked just like online and arrived in excellent condition. Best price going!"
mingtaz - "Received Toto toilet within 6 days after ordering and in perfect condition, securely packaged. "
Examples of negative reviews:
"Completely dissatisfied with my current shopping experience" - Jrabraham
"...Wrong countertop was given and it was still delivered..." - vousdrole00
Homeclick, a BBB accredited business since 8/3/2011, is rated A- on a scale of A+ to F. The rating is based on the reasons below:
- Homeclick's response to twenty complaints filed against it.
- Homeclick's resolution of complaints.
- BBB's enough information about the company's background.
- Low ratio of complaint volume to the size of the business.
What lowered Homeclick's rating is the length of time it's been in operation - 3 years up to date.
Besides the BBB accreditation, Homeclick is bizrate customer certified, and it's recommended by nextag as a five star seller.
According to Alexa, Homeclick ranks #56, 511 in terms of global traffic, and #11, 777 in the US. The website's reputation has been elevated by 917 sites that link to it. Averagely, visitors on Homeclick view 3.6 unique pages per day. The site's audience seems to be moderately educated women aged 35+, who also earn higher income and surf from work.
On compete.com, Homeclick has 175, 250 unique monthly visitors, which's up 15.9% from the previous year. Rank by UVS is 11, 421 - also up by 1, 978 from the previous year. In the competitive rank, Homeclick is #3.
The company's Google PageRank is 4 out of 10.
When it comes to social media presence, Homeclick truly has it. Homeclick runs a set of blogs, 6 to be precise, which detail specific subjects geared towards smart living, while utilizing the company's products. Blog subjects include home improvement, green living, design tips, dollar stretching tips amongst other subjects.
Below is Homeclick's list of blogs:
While update varies per blog, the current month has seen all of the blogs update. And you don't want to wait to get informed by the rich content!
Other social platforms of Homeclick include facebook, where the company has 1, 125 likes on their page - 265 people were talking about the site when I visited. And while the company seems to be inconsistently updating the page (until lately), the page has useful, action-taking content that would compel you visit their website.
Homeclick's twitter account currently has 381 followers, and 1083 tweets. Tweets look to be updating a couple of times a day.
Shopping at Homeclick is safe and secure, you can rest assured. The website tested McAfee secure, besides being Godaddy.com verified and secured. Website transactions are protected by Secure Sockets Layer (SSL) encryption - up to 256-bit.
According to Google Safe Browsing diagnostic page, Homeclick is not currently listed as suspicious. 69 pages were tested in the past 90 days, and no malicious software was found to be downloaded or installed without user consent. The test included the site being hosted on 3 networks - AS11805 (HDPI), AS3356 (LEVEL3) and AS21740 (ENOMAS1).
The same test results exhibited Homeclick didn't seem to operate as a go-between for the infection of any single site.
Compared to leading competitors, Homeclick's prices are relatively cheap. See comparison:
- Grohe bathroom faucets: from $106.62 at faucet.com
- Grohe bathroom faucets: from $104.40 at Homeclick
Below is price summary of some of Homeclick's popular products:
Bancroft Widespread Bathroom Faucet with Metal Lever Handles
Solaris 6 Light Chandelier in Olde Silver
Gas grills: Weber 386002
Weber Q 100 Gas Grill
Aquia II Dual Flush Two Piece Toilet 1.6 GPF / 0.9 GPF
Note that except for New Jersey, Homeclick doesn't charge sales tax, which is another edge over competitors.
Homeclick offers free shipping on orders over $99 shipped via Standard Ground - not all items qualify, though. Free shipping is also available on purchases over $1, 999 that need Freight Carrier Tracking. Homeclick's free shipping utilizes less costly, yet fast delivery methods.
It's worthwhile to note that extra cost is applicable to expedited shipping methods, whereby shipping charges are calculated based on items ordered, destination address and shipping method. Plus this cares for promotional shipping offers where applicable.
You can visit the company's shipping policy page for more information on how you can determine shipping charges.
See Homeclick's shipping options below:
This cares for smaller orders. Under special circumstances, UPS and FedEx may be used too. Items take up to 7 business days to ship once they leave the warehouse.
This ships larger products that require truck delivery. Items are delivered through truck transportation personnel.
This's premium shipping where items are delivered right inside your home - the option is offered on select items.
Homeclick accepts Visa, Discover, American Express and Mastercard as payment options. You can also pay for your order with cash, which is made possible by PaidByCash Virtual Card. This's easy - you simply purchase a PaidByCash Virtual Card and obtain a virtual Mastercard Code, which you can then enter in credit card fields for a safe and secure purchase.
For more information about PaidByCash Virtual Card, you can click here.
It's Homeclick's top priority to sustain customer satisfaction, which is why for any reason, the company accepts returns. Homeclick further strives to process returns promptly and with ease. You only have to commence the procedure by filling up the company's Return Authorization Number (RA#) Request Form.
It's, however, vital you note the following:
- Request RA#s within 30 days of shipment receipt.
- Prior to item return, write RA# separately on a piece of paper, and firmly bind it to the outside of the box. You incur 10% re-box charges if you write the number on the box itself.
- Return items in 30 days once issued with RA#.
- Items returned without RA# might be declined and/or incur 50% restocking charges.
- Return items unused and originally packaged. Otherwise, return is declined.
- Except for damage and defect reasons, returned items incur 15% restocking fee.
- If you decline common freight carrier shipments for reasons other than defect, damage or wrong shipping, you incur 25% restocking charges plus $119 freight decline charges.
- It takes up to 7 business days to issue refunds once return receipt is confirmed.
- Special or custom made orders are neither returned nor cancelled.
Also, take note that Homeclick sends you a return shipping tag to return damaged or defective items. Otherwise, you're responsible for all return shipping charges.
For more information about the company's return policy, see this page.
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